Request a
refund.
Paid in crypto and something went wrong? Share your payment details and we'll look into it.
- 1Have your TXID ready. The transaction hash is the fastest way for us to find your payment.
- 2Use the details you paid with. Enter the same email, coin and wallet used at checkout.
- 3Double-check your refund wallet. Crypto transfers can't be reversed, so make sure the address and network are correct.
Refund request received
We've received your refund request and will investigate it. Your refund will be processed within 2 to 6 hours.
Need further assistance? Contact our admin through the Telegram or WhatsApp links on our contact page.